Most recovery actions are available directly from Settings. Open that page first if the app is still accessible — it gives the fastest path to logs, backend restart, and backup export.Documentation Index
Fetch the complete documentation index at: https://agenticstudio.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
The app will not open
If Agentic Studio fails to launch or shows a startup error:- Quit Agentic Studio completely (
Cmd + Qor force quit from Activity Monitor) - Reopen the app
- If it fails again, check whether macOS is blocking it — open System Settings → Privacy & Security and look for an Open Anyway prompt
- If there is no macOS block and the app still fails, continue to the logs section below
The app opens but the backend does not start
If the app window appears but the UI is not usable — blank state, spinner that never resolves, or an error about the backend:- Open Settings from the bottom of the sidebar
- Use Open Logs to open the logs folder in Finder
- Look for recent error messages in the log files
- Try Restart Backend — this stops and restarts the local backend process without losing any data
- If the error persists after restart, note the error message from the logs before taking further steps
An agent run fails with “command not found”
This usually means the runtime’s CLI tool is not on the PATH that Agentic Studio uses when launching processes.- Confirm the CLI is installed: open Terminal and run the command directly (e.g.,
claude,codex,gemini) - If it works in Terminal but not in Agentic Studio, the issue is PATH. macOS apps launched from the Dock or Finder do not inherit the shell PATH.
- Open Settings → find the agent in the heartbeat table → check the CLI path or Runtime path field
- Set the full absolute path to the binary (e.g.,
/usr/local/bin/claudeor/Users/you/.nvm/versions/node/v20.0.0/bin/node) - Retry the run from Inbox
which claude (replace claude with the runtime command).
An agent is not waking up on schedule
- Open Settings
- Find the agent in the heartbeat table
- Check the Scheduler active column — if it shows inactive, the heartbeat is not running
- Check the Last heartbeat column — if it is stale by more than one interval, the agent missed its last cycle
- Try Restart Backend to reset the scheduler
Logs location
The logs folder is accessible from Settings → Open Logs. The path on disk is:Data and backup location
| Path | Contents |
|---|---|
~/.agenticstudio/instances/default/data | Local database and app state |
~/.agenticstudio/instances/default/data/backups | Exported backup archives |
Starting fresh
If local state is corrupted and recovery steps have not worked:- Open Settings
- Use Export Backup to save a copy of the current state
- Use Reset Instance
- Complete onboarding again from the beginning